DELIVERY POLICY

‒ DELIVERY TIME

When the payment is authorized and verified, it can take up to 24 hours to process the order, excluding weekends and holidays. Purchases made after 9 am EET will not be shipped out until the next business day. Orders placed after 9 am EET on a Friday, likely be shipped out on the following Monday.

As soon as your purchase ships, you will receive an email containing your package’s tracking information. To track your order, simply use provided tracking number on UPS’ official website.

The delivery time depends on the country, as well as the location. An order that is shipped to a rural location may take longer than an order that is shipped to an urban area.

Indicative delivery times:

European Union countries

UPS Standard

 - 2-5 business days
 - FREE for orders over 40 Eur, othervice 10 Eur

UPS Express

 - 2-4 business days
 - 15 Eur

Rest of the world
UPS Express

 - 2-4 business days
 - FREE for orders over 40 Eur, othervice 15 Eur

For additional questions regarding shipping, delivery times or transportation, contact us by filling in the form.

‒ SHIPMENT COSTS

We offer free shipment for orders over 40 Eur to the countries that can be selected when choosing the shipping address.

An additional shipping cost for orders that do not reach 40 Eur depends on the delivery country. Shipment costs will be shown during check out when delivery country is chosen.

Please note: for orders shipped to an address outside the EU, the buyer may be a subject to import duties and taxes, which are levied when the shipment reaches the specified delivery address. The buyer will be responsible for payment of such import duties and taxes.

‒ COUNTRIES WE DO NOT SHIP

Although we strive to provide world-wide shipping, our courier service is unable to deliver to:

 - Ascension Islands
 - Antarctica
 - Bouvet Island
 - Cocos (Keeling) Islands
 - Cuba
 - Christmas Island
 - Western Sahara
 - Falkland Islands (Malvinas)
 - Equatorial Guinea
 - South Georgia & South Sandwich Is
 - Heard and McDonald Islands
 - British Indies Chagos
 - Islamic Republic of Iran
 - North Korea
 - Libya
 - Midway
 - Nauru

 - Niue
 - Caroline Islands
 - Saint Pierre and Miquelon
 - Pitcairn
 - Sudan
 - Saint Helena
 - Somalia
 - South Sudan
 - Sao Tome and Principe
 - Syrian Arab Republic
 - French Southern Territories
 - Tajikistan
 - Tokelau
 - Wake Island
 - Yemen
 - Vanuatu

    In case you do not manage to place an order to the delivery country that was not mentioned on the list, please contact our customer service.

    ‒ POSSIBILITY TO PICK UP THE ORDER AT THE WAREHOUSE

    No, that is unfortunately not possible. Warehouse of our fulfilment partner is not accessible to customers.